(Graphic courtesy of of this deck from Reinhart De Lille)
Interesting article here by Guy Ligertwood – 11 Valuable Lessons I Learned While Working in the Real World of UX. The article, as a whole, got me thinking about the difficulties of agile, UX and specifically some thoughts around my early days of of backlog grooming and development.
Guy writes:
“Put it in the backlog and we’ll get back to it (never)”
Sadly, Guy’s not far from the mark. Frequently what goes into the backlog just doesn’t get revisited, mostly because it’s the non-priority, non-MVP (minimum viable product) options that get left behind (See the ‘Backlog Iceberg’ above). Movie editors will talk about losing parts of a story to the cutting room floor; Product manager’s lose stuff that isn’t a priority in the backlog. Backlogs are intended to be living and breathing documents that, especially during the critical start up phase, get much attention, but as market priorities shift, new products are released and organizational focuses evolve, older but not less useful backlog items get neglected. More than once, even right now as I type these lines, I can think of great functionality and features that didn’t make it into a releases I had hoped… the ones that got away… Well, maybe not ‘got away’ because as a Product Manager you have to hold on to those ideas, functionality and features for the right time.
Guy further writes:
“We hear lots about doing the best for the customer and in lots of cases we do, at first. The problem lies when we don’t get back to iterating on designs when delivering becomes more important…”
Again, Guy’s not wrong. As a product manager, you have to always be on your toes — Thinking, grooming and prepping the backlog, because iterations and sprints move quickly and they won’t wait for you. Nailing your cadence, watching the team’s velocity, negotiating stories, etc. are all the things that will keep you prepped and ready to hand off wishlist features and functionality that might not have made it into to early releases. If used consistently, the backlog can be the product manager’s best friend. If we’re doing our jobs as product manager’s well, there will be very few features that ‘got away’…